Privacy Policy

Last updated: June 19, 2026

Information We Collect

When you use our tailoring services or visit our website, we collect the following types of information:

Contact information including name and email address
Physical measurements required for garment construction
School affiliation and uniform requirements
Service preferences and fabric selections
Payment and billing information

How We Use Your Information

We use collected information for the following purposes:

To create custom-fitted school uniforms based on provided measurements
To communicate regarding appointments, fittings, and order status
To process payments and maintain transaction records
To improve our services and customer experience
To comply with legal and regulatory requirements

Information Storage and Security

We maintain physical and digital records in secure environments. Measurement data and customer information are stored in password-protected systems accessible only to authorized staff members involved in your order fulfillment.

We retain customer information for the duration of our business relationship and for seven years following the last transaction, as required by UK business record-keeping regulations.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

With fabric suppliers when fulfilling special material requests
With embroidery services for school crest application
With payment processors to complete transactions
When required by law or legal process

Your Rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to legal retention requirements
Object to processing of your personal data
Request transfer of your data to another service provider

Cookies and Website Usage

Our website uses cookies to improve functionality and user experience. You can control cookie preferences through your browser settings. For detailed information, please see our Cookies Policy.

Children's Privacy

While we provide tailoring services for school-age children, we collect personal information only from parents or legal guardians. We do not knowingly collect data directly from individuals under 16 years of age.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We will notify existing customers of significant changes via email.

Contact Information

For questions about this privacy policy or to exercise your data rights, contact us at:

[email protected]

42 Merchant Street, Bristol, BS1 3EE, United Kingdom