Last updated: June 19, 2026
By accessing or using the luminous-wolf website and services, you agree to be bound by these Terms of Use. If you disagree with any part of these terms, you may not access our website or use our services.
luminous-wolf provides custom school uniform tailoring services including measurement, fabric selection, garment construction, and alterations. All services are provided according to specifications agreed upon during consultation sessions.
Requests submitted through our website constitute an inquiry, not a binding order. A formal agreement is established only after:
All prices listed on this website are in British Pounds (GBP) and are subject to change without notice. Final pricing is confirmed during your consultation based on:
We require a 50% deposit upon order confirmation. The remaining balance is due upon completion before garment collection.
Accurate measurements are essential for proper garment fit. You agree to:
We are not responsible for fit issues resulting from inaccurate information or missed fitting appointments.
Estimated completion times are provided during consultation and depend on current workshop capacity. We make reasonable efforts to meet agreed timelines but are not liable for delays caused by:
Orders may be cancelled with the following conditions:
Custom-made garments are non-returnable once completed unless there is a defect in workmanship or materials.
We guarantee the quality of our workmanship for six months from delivery. This guarantee covers:
The guarantee does not cover damage from improper care, alterations by third parties, or normal wear and tear.
Two fitting sessions are included in the base price. Additional fittings or alterations requested after final approval will incur additional charges based on time and materials required.
We provide guidance on fabric suitability but you make the final selection. We are not responsible for dissatisfaction with fabric characteristics that were explained during the selection process, including:
All content on this website, including text, images, logos, and design elements, is the property of luminous-wolf and is protected by copyright laws. You may not reproduce, distribute, or create derivative works without written permission.
Our liability is limited to the price paid for the specific service in question. We are not liable for indirect, consequential, or incidental damages, including but not limited to:
While we make efforts to ensure uniforms meet school requirements, ultimate responsibility for dress code compliance rests with you. We recommend confirming all specifications with your school before ordering.
You agree to use this website only for lawful purposes. Prohibited activities include:
Your use of our services is also governed by our Privacy Policy and GDPR compliance statement. Please review these documents to understand how we collect and use your information.
We encourage customers to contact us directly to resolve any concerns. If direct resolution is not possible, disputes will be governed by the laws of England and Wales, and you agree to the exclusive jurisdiction of courts in that region.
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after changes constitutes acceptance of the modified terms.
If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full effect.
For questions about these Terms of Use, please contact us at:
[email protected]
42 Merchant Street
Bristol, BS1 3EE
United Kingdom